Transportation
Any transportation problem or concern should be addressed by first calling the contractor. If the contractor is unable to resolve the concern, then call the transportation office at 314.721.8657.
Normal operating issues, such as the following, should be addressed with the bus or cab provider:
 |
Looking for lost items left
on the bus |
|
Checking on activity bus
location |
|
Checking to see if child is
on bus/cab |
Refer to your child’s bus card for the appropriate bus/cab company.
Missouri Central South - 314.762.0318
Missouri Central Brown -
314.887.9140
Cab Companies:
County/Yellow Cab - 314.995.6702
Laclede Cab - 314.652.4435
EMT - 314.781.6400
Metro West Transport - 314.427.3456
United Cab - 314.241.8294
The VICC transportation staff is available:
| to process transportation requests. |
| to coordinate safe and efficient transportation to and from the participating schools. |
VICC Transportation Department Hours of Operation: 6:30 a.m. - 6:00 p.m.
Tami Webb, Operations Manager 314.721.8657, ext. 3031 Email: twebb@choicecorp.org
Routing specialists establish bus routes, and maintain contact with the contractors serving the various school districts.
Becky Autry, 314.721.8657,
ext. 3036 Email: bautry@choicecorp.org
Router for Affton, Bayless, Brentwood, Hancock Place, Mehlville, Tech, Valley
Park and Webster Groves
Susan Bien, 314.721.8657,
ext. 3034 Email: sbien@choicecorp.org
Router for Clayton, Kirkwood, Rockwood, Special School District and St. Louis Magnet
Schools
Shari Lewis, 314.721.8657,
ext. 3039 Email: slewis@choicecorp.org
Router for Parkway, PM Supervisor
Transportation to and from school is provided by the Voluntary Interdistrict Choice Corporation (VICC). The phone number for the transportation staff is 314.721.8657.
Bus cards with the pick-up/drop-off location, time and name of the transporter will be mailed to transfer families about two weeks before school begins. If you do not receive your card by one week before the start of school, contact the principal at the school your child will be attending. Please do not call the Transportation Office.
During the school year, new cards will be mailed with every time change made to the bus/cab route, change of address/school or transporter. This could occur quite often as students are added to or dropped from your route during the year. Please review each new card carefully and destroy all old cards.
Complaints or routing issues that should be directed to the VICC transportation staff include:
|
Overall routing issues or
concerns |
|
Pick-up or drop-off location
concerns |
|
On-going concerns with driver
or contractor that could not be resolved by working directly with them |
|
Requesting taxi or other alternative transportation service in the event your bus does not show. |
If there is a transportation issue or problem
that has not been resolved to your satisfaction by the transportation division,
you may appeal the matter in writing to:
VICC
Attn: CEO
7425 Forsyth Blvd., Suite 110
St. Louis, MO 63105
You will receive a written response within 10 days.
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