Any transportation problem or concern should be addressed by first calling the contractor. If the contractor is unable to resolve the concern, then call the transportation office at 314.721.8657.
Normal operating issues, such as the following, should be addressed with the bus or cab provider:
Refer to your child’s bus card for the appropriate bus/cab company.
Missouri Central 314.762.0318
County/Yellow Cab 314.995.6702
ABC/Checker Cab 314.725.2111
Laclede Cab 314.652.4435
Metro West Transport 314.427.3456
The VICC transportation staff is available:
VICC Transportation Department Hours of Operation: 6:30 a.m. - 6:00 p.m.
Tami Webb, Operations Manager
314.721.8657, ext. 3031 Email: email@example.com
Routing specialists establish bus routes, and maintain contact with the contractors serving the various school districts.
Pam Gigers, 314.721.8657,
ext. 3036 Email: firstname.lastname@example.org
314.721.8657, ext. 3033 Email: email@example.com
Susan Bien, 314.721.8657,
ext. 3034 Email: firstname.lastname@example.org
Shari Lewis, 314.721.8657,
ext. 3039 Email: email@example.com
Transportation to and from school is provided by the Voluntary Interdistrict Choice Corporation (VICC). The phone number for the transportation staff is 314.721.8657.
Bus cards with the pick-up/drop-off location, time and name of the transporter will be mailed to transfer families about two weeks before school begins. If you do not receive your card by one week before the start of school, contact the principal at the school your child will be attending. Please do not call the Transportation Office.
During the school year, new cards will be mailed with every time change made to the bus/cab route, change of address/school or transporter. This could occur quite often as students are added to or dropped from your route during the year. Please review each new card carefully and destroy all old cards.
Complaints or routing issues that should be directed to the VICC transportation staff include:
If there is a transportation issue or problem
that has not been resolved to your satisfaction by the transportation division,
you may appeal the matter in writing to:
You will receive a written response within 10 days.Back
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